Man vs. Machine
Artificial Intelligence (AI) is becoming more and more prevalent in our daily lives. From products being recommended to us that we did not even know we wanted, to optimising entire supply chains. The use of AI enhances our lives through increased efficiency, predicting the future and making the best possible decision. However, AI is not the be all and end all solution to every problem. While algorithms can even predict the occurrence of diseases such as cancer, the question must be asked whether or not we should trust companies with sensitive data like medical records. Industry leaders like Google and Microsoft provide great services powered by AI to everyone, but they are not without criticism on how they handle issues regarding privacy. Increased reliance on AI has caused managers to increasingly delegate their decisions to computers, which erodes their capacity for critical judgement. Both humans and computers have their own strengths and weaknesses. People are better at using their social capabilities, such as communication, morality and defining problems. In contrast, computers, algorithms and AI are stronger at hard skills, which require problem solving and analytics. Sometimes AI is even perceived as a threat to human leadership as more and more tasks can be taken over by AI. Whether you are a leader, manager or employee, we all have to learn to be enhanced by AI instead of worrying about being replaced by it. How can we learn to use AI to augment leadership and business? What should AI be used for and, more importantly, what not?